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ServiceNow Certified Implementation Specialist - Hardware Asset Management (CIS-HAM) Certification Exam is designed for professionals seeking to enhance their expertise in managing hardware assets using the ServiceNow platform. Certified Implementation Specialist - Hardware Asset Management certification exam provides a comprehensive understanding of the ServiceNow Hardware Asset Management module, including the asset lifecycle, procurement, inventory, and compliance.

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ServiceNow Certified Implementation Specialist - Hardware Asset Management Sample Questions (Q36-Q41):

NEW QUESTION # 36
When creating a stock rule that replenishes from a vendor, what is a primary requirement for the warehouse stockroom? Choose 2 answers

A. The stockroom must have an assignment group
B. The stockroom manager must have a valid email address
C. The stockroom must have an assigned manager
D. The stockroom manager must have a valid mobile phone
E. The stockroom manager must have a valid time zone

Answer: B,C

Explanation:
According to the ServiceNow Hardware Asset Management documentation, a stockroom is a location where assets are stored and managed. A stockroom must have an assigned manager who is responsible for overseeing the stockroom operations and inventory. The stockroom manager must have a valid email address to receive notifications and alerts related to the stockroom, such as low stock levels, stock transfers, and stock orders.
The other options are not primary requirements for the warehouse stockroom. The stockroom does not need to have an assignment group, a valid time zone, or a valid mobile phone.

NEW QUESTION # 37
What information should be tracked in an asset record? (Choose two.)

A. Physical resources
B. Logical relationships
C. Financial information
D. Contractual information
E. Operational details

Answer: C,D

Explanation:
According to the ServiceNow Hardware Asset Management documentation, an asset record should track the following information:
* Financial information: This includes the cost, depreciation, and residual value of the asset. This information helps to calculate the total cost of ownership (TCO) and return on investment (ROI) of the asset.
* Contractual information: This includes the warranty, support, lease, and maintenance contracts associated with the asset. This information helps to manage the lifecycle of the asset and ensure compliance with the terms and conditions of the contracts.
Other information that can be tracked in an asset record are:
* Physical resources: This includes the location, status, and condition of the asset. This information helps to monitor the inventory and availability of the asset.
* Operational details: This includes the configuration, performance, and usage of the asset. This
* information helps to optimize the functionality and efficiency of the asset.
* Logical relationships: This includes the dependencies, associations, and impacts of the asset. This information helps to understand the connections and interactions of the asset with other assets, services, and processes.
References: Asset form, Hardware Asset Management: Record Keeping, Hardware Asset Inventory Management, Hardware Asset Workspace, Getting Started with ServiceNow Hardware Asset Management

NEW QUESTION # 38
Any normalization that has occurred on a model can be reverted by using this feature.

A. Rollback Normalization Business Rule
B. Undo Normalization Scheduled Job
C. Normalizations cannot be reverted
D. Revert Normalization UI Action

Answer: D

Explanation:
Hardware normalization is a process that standardizes the data of hardware and consumable models by using the United Nations Standard Products and Services Code (UNSPSC) and a set of rules12.
Normalization can be performed manually or automatically on models in the model catalog12.
If a model has been normalized, it will have a check mark in the Normalized column in the model list1.
To revert the normalization of a model, you can use the Revert Normalization UI action, which is available on the model form13.
The Revert Normalization UI action will restore the original values of the model attributes that were changed by the normalization process13.
The Revert Normalization UI action will also clear the Normalized check mark and the Normalization Source field on the model form13. Reference: Work with hardware normalization - ServiceNow - Now Support, Hardware Asset Management builds onCore Asset Management - ServiceNow, Automation Simplifies Hardware Asset Management - ServiceNow Blog, Product Documentation | ServiceNow

NEW QUESTION # 39
What are the main purposes of transfer order line tasks? (Choose two.)

A. To help track the total number of assets moved from one stockroom to another
B. To automate reordering of consumables as they are consumed by users
C. To help track service levels and the time frame needed to complete a transfer order
D. To move transfer order lines from one stage to another
E. To move transfer orders from one stage to another

Answer: C,D

Explanation:
According to the ServiceNow Product Documentation on Transfer Orders1, transfer orders are records that define the movement of assets from one stockroom to another1. They can be used to replenish the stock of assets, fulfill asset requests, or relocate assets1.
According to the ServiceNow Product Documentation on Transfer Order Line Tasks2, transfer order line tasks are records that define the actions that need to be performed for each transfer order line2. A transfer order line is a record that defines the quantity and model of the assets that are being transferred1.
The main purposes of transfer order line tasks are2:
To help track service levels and the time frame needed to complete a transfer order: Transfer order line tasks have a due date and a state that indicate the progress and completion of the transfer order line. They also have a priority and an assignment group that determine the urgency and the responsibility of the transfer order line. These fields help users to monitor and manage the service levels and the time frame needed to complete a transfer order.
To move transfer order lines from one stage to another: Transfer order line tasks have a type that defines the action that needs to be performed for the transfer order line, such as pick, pack, ship, or receive. As transfer order line tasks are completed, the transfer order line moves from one stage to another, such as requested, in transit, or received. These stages reflect the status and location of the assets that are being transferred.
Reference:
1: ServiceNow Product Documentation: Transfer Orders
2: ServiceNow Product Documentation: Transfer Order Line Tasks

NEW QUESTION # 40
For a model to be fully normalized, what must be added to the model record?

A. Model number
B. Version
C. Owner
D. Manufacturer

Answer: D

NEW QUESTION # 41
......

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Pass Guaranteed ServiceNow - CIS-HAM - Professional Certified Implementation Specialist - Hardware Asset Management Reliable Dumps Sheet

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ServiceNow Certified Implementation Specialist - Hardware Asset Management Sample Questions (Q36-Q41):